Plans and billing

Plans are per venue, per month, in rand: Starter R399 for up to 15 staff, Pro R749 for up to 30 and Plus R999 for up to 45. Your first month is free, with no card needed to start. The current plans are always on the pricing page.

Each plan includes a monthly allowance of WhatsApp messages. A single request usually takes four to six messages once confirmations and reminders are counted. You can see the percentage used in Settings, under Plan and payments.

We warn you at 80% and again at 100%. After that, extra messages are charged per message and added to next month's bill. You can also set a spending limit.

We warn you when you are within 5 staff of the limit. At the limit you can't add more people until you upgrade, which takes one click. We never upgrade you automatically.

Yes, from Settings, under Plan and payments. Upgrades happen straight away. Downgrades take effect from your next billing cycle. There's no contract, and if you cancel you keep access until the end of the period you've paid for.

You'll get an email and a month's grace to update your card, so nothing stops working straight away. Update your card from Plan and payments.

Owners and admins of the venue. Managers and viewers can see the plan but not change it. Receipts are emailed to the account owner.