How can we help?
Step-by-step guides and short answers for staff and managers. If you can't find what you need, message us and a real person will reply.
For managers
Step-by-step guides
Do a job from start to finish: add a shift, onboard staff, publish the roster and more.
9 answersGetting started
Set up your venue, add your team and send your first roster.
6 answersThe roster
Build, edit and publish your roster, and tell your team about changes.
9 answersRequests and swaps
Approve day off, late starts and sick notes, and handle swaps and pickups.
9 answersYour team
Add people, set roles and skills, and see who has sent availability.
7 answersSettings
What each Settings page does and what we recommend.
13 answersPlans and billing
What each plan includes, how messages are counted and how to change plan.
7 answersStill stuck?
Browse the general questions, or get in touch and a real person will reply. Email cameron@opshifts.com and tell us what you were trying to do. We usually reply within one working day.